{"id":2080,"date":"2024-11-07T15:04:11","date_gmt":"2024-11-07T15:04:11","guid":{"rendered":"https:\/\/sumaq.travel\/sumaq-travel\/termos-e-condicoes\/"},"modified":"2025-07-30T01:11:47","modified_gmt":"2025-07-30T01:11:47","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/sumaq.travel\/pt-br\/termos-e-condicoes\/","title":{"rendered":"Termos e Condi\u00e7\u00f5es"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-1fpp8-ee6629f402df7e576537b266b3877fda main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-2080'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rqco-a92ce0929783b45a34960c30b5e4933b\">\n.flex_column.av-rqco-a92ce0929783b45a34960c30b5e4933b{\nwidth:19.2%;\n}\n<\/style>\n<div  class='flex_column av-rqco-a92ce0929783b45a34960c30b5e4933b av_one_fifth  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m7lxd0k3-4b0357c480857ca8aceb7b18689006e9\">\n.flex_column.av-m7lxd0k3-4b0357c480857ca8aceb7b18689006e9{\nwidth:59.6%;\nmargin-left:1%;\npadding:30px 30px 30px 30px;\nbackground-color:#efefef;\n}\n<\/style>\n<div  class='flex_column av-m7lxd0k3-4b0357c480857ca8aceb7b18689006e9 av_three_fifth  avia-builder-el-2  el_after_av_one_fifth  avia-builder-el-last  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m7lx7w78-d1a94a005e941c14c9a24ee3cd6578c0\">\n#top .av-special-heading.av-m7lx7w78-d1a94a005e941c14c9a24ee3cd6578c0{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m7lx7w78-d1a94a005e941c14c9a24ee3cd6578c0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m7lx7w78-d1a94a005e941c14c9a24ee3cd6578c0 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m7lx7w78-d1a94a005e941c14c9a24ee3cd6578c0 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-3  el_before_av_textblock  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >TERMOS E CONDI\u00c7\u00d5ES SUMAQ TRAVEL<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m7lxceny-8440411174f6533555a0d2809826ea08 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>TERMOS E CONDI\u00c7\u00d5ES &#8211; SUMAQ TRAVEL<\/h3>\n<p>Bem-vindo \u00e0 SUMAQ TRAVEL. Ao reservar uma viagem conosco, o cliente aceita os seguintes termos e condi\u00e7\u00f5es. Por isso, recomendamos ler este documento com aten\u00e7\u00e3o antes de confirmar a sua reserva.  <\/p>\n<h4><strong>1. IDENTIFICA\u00c7\u00c3O DA EMPRESA<\/strong><\/h4>\n<p>A SUMAQ TRAVEL \u00e9 uma ag\u00eancia especializada em experi\u00eancias privadas e de luxo no Peru. Al\u00e9m disso, operamos de acordo com normas internacionais de turismo respons\u00e1vel e sustent\u00e1vel. <\/p>\n<p>\ud83d\udce9 E-mail: info@sumaq.travel<br \/>\n\ud83d\udcde Telefone: +51 986104390<br \/>\n\ud83d\udccd Endere\u00e7o: Urb. Santa Lucila F-3, Apto. 101 <\/p>\n<h4><strong>2. ACEITA\u00c7\u00c3O DOS TERMOS<\/strong><\/h4>\n<p>Ao efetuar uma reserva com a SUMAQ TRAVEL, o cliente declara ter lido, compreendido e aceitado estes termos e condi\u00e7\u00f5es. Assim, estabelece-se a rela\u00e7\u00e3o contratual entre a ag\u00eancia e o viajante. <\/p>\n<h4>3. RESERVAS E PAGAMENTOS<\/h4>\n<h5>3.1 Processo de Reserva<\/h5>\n<p>Todas as reservas est\u00e3o sujeitas \u00e0 disponibilidade e confirma\u00e7\u00e3o.<br \/>\nPara confirmar, \u00e9 necess\u00e1rio um dep\u00f3sito inicial n\u00e3o reembols\u00e1vel de 50% do valor total da viagem.<br \/>\nA reserva ser\u00e1 confirmada assim que recebermos o dep\u00f3sito e o comprovante de pagamento.<\/p>\n<h5>3.2 Pagamento Final<\/h5>\n<p>O pagamento total deve ser conclu\u00eddo at\u00e9 60 dias antes do in\u00edcio da viagem.<br \/>\nNo caso de reservas com menos de 60 dias de anteced\u00eancia, o pagamento total deve ser feito imediatamente.<\/p>\n<h5>3.3 Meios de Pagamento<\/h5>\n<p>Aceitamos transfer\u00eancias banc\u00e1rias, cart\u00f5es de cr\u00e9dito\/d\u00e9bito e plataformas de pagamento seguras.<br \/>\n\u00c9 importante mencionar que todas as taxas banc\u00e1rias e comiss\u00f5es s\u00e3o de responsabilidade do viajante.<\/p>\n<h4><strong>4. POL\u00cdTICA DE CANCELAMENTO E REEMBOLSOS<\/strong><\/h4>\n<h5>4.1 Cancelamento por Parte do Cliente<\/h5>\n<p>Mais de 90 dias antes: Reembolso de 70% do valor total pago.<br \/>\nEntre 60 e 89 dias antes: Reembolso de 50%.<br \/>\nMenos de 60 dias antes: N\u00e3o h\u00e1 reembolso.<br \/>\nConsiderando que os custos podem variar conforme os fornecedores (hot\u00e9is, transportes, guias), recomendamos a contrata\u00e7\u00e3o de um seguro de viagem.<\/p>\n<h5>4.2 Modifica\u00e7\u00e3o ou Cancelamento por Parte da SUMAQ TRAVEL<\/h5>\n<p>Em casos de for\u00e7a maior (desastres naturais, dist\u00farbios pol\u00edticos, seguran\u00e7a, clima extremo), a SUMAQ TRAVEL poder\u00e1 modificar ou cancelar uma viagem.<br \/>Nesses casos, ser\u00e1 oferecido um reagendamento ou um reembolso parcial, descontando os custos administrativos e os valores j\u00e1 incorridos. <\/p>\n<h4>5. RESPONSABILIDADE E SEGUROS<\/h4>\n<h5>5.1 Responsabilidade da SUMAQ TRAVEL<\/h5>\n<p>Atuamos como intermedi\u00e1rios entre o viajante e os fornecedores de servi\u00e7os.<br \/>\nN\u00e3o nos responsabilizamos por atrasos, cancelamentos ou altera\u00e7\u00f5es operadas por terceiros.<br \/>\nAl\u00e9m disso, n\u00e3o assumimos responsabilidade por perdas, roubos, doen\u00e7as ou acidentes.<\/p>\n<h5>5.2 Obriga\u00e7\u00f5es do Viajante<\/h5>\n<p>O viajante deve:<\/p>\n<p>Possuir passaporte v\u00e1lido, vistos necess\u00e1rios e vacinas exigidas.<br \/>\nRespeitar as normas locais e regulamenta\u00e7\u00f5es de cada destino.<\/p>\n<h5>5.3 Seguro de Viagem<\/h5>\n<p>Recomendamos contratar um seguro internacional que cubra cancelamentos, emerg\u00eancias m\u00e9dicas e perda de bagagem.<br \/>\nA SUMAQ TRAVEL n\u00e3o se responsabiliza por despesas m\u00e9dicas ou repatria\u00e7\u00f5es.<\/p>\n<h4>6. ITINER\u00c1RIOS E MODIFICA\u00c7\u00d5ES<\/h4>\n<p>Todos os itiner\u00e1rios est\u00e3o sujeitos a altera\u00e7\u00f5es devido a condi\u00e7\u00f5es clim\u00e1ticas, regulamenta\u00e7\u00f5es ou disponibilidade de servi\u00e7os.<br \/>\nSe necess\u00e1rio, poderemos modificar o trajeto da viagem para garantir a seguran\u00e7a e o bem-estar do viajante.<br \/>\nQualquer altera\u00e7\u00e3o solicitada pelo viajante ap\u00f3s a confirma\u00e7\u00e3o poder\u00e1 gerar custos adicionais.<\/p>\n<h4>7. CONDUTA DO VIAJANTE E EXPULS\u00c3O DO TOUR<\/h4>\n<p>A SUMAQ TRAVEL se reserva o direito de expulsar qualquer viajante que:<\/p>\n<p>Coloque em risco a seguran\u00e7a do grupo.<br \/>\nInfrinja normas locais.<br \/>\nTenha um comportamento agressivo ou desrespeitoso.<br \/>\nNesses casos, n\u00e3o ser\u00e1 concedido reembolso nem compensa\u00e7\u00e3o.<\/p>\n<h4>8. PROTE\u00c7\u00c3O DE DADOS PESSOAIS<\/h4>\n<p>Cumprimos as leis de prote\u00e7\u00e3o de dados.<br \/>\nAs informa\u00e7\u00f5es do viajante ser\u00e3o utilizadas exclusivamente para a gest\u00e3o da viagem e n\u00e3o ser\u00e3o compartilhadas sem o seu consentimento.<\/p>\n<h4>9. PROPRIEDADE INTELECTUAL<\/h4>\n<p>Todo o conte\u00fado do site (textos, imagens e v\u00eddeos) \u00e9 propriedade da SUMAQ TRAVEL<br \/>\nN\u00e3o pode ser reproduzido sem autoriza\u00e7\u00e3o pr\u00e9via.<\/p>\n<h4>10. LEGISLA\u00c7\u00c3O APLIC\u00c1VEL E JURISDI\u00c7\u00c3O<\/h4>\n<p>Este contrato \u00e9 regido pela legisla\u00e7\u00e3o peruana e internacional aplic\u00e1vel ao turismo.<br \/>\nEm caso de disputa, as partes se submetem aos tribunais do Peru.<\/p>\n<h4>11. CONTATO<\/h4>\n<p>Para d\u00favidas sobre estes termos e condi\u00e7\u00f5es, entre em contato conosco:<\/p>\n<p>\ud83d\udce9 Email: info@sumaq.travel<br \/>\n\ud83d\udccd Endere\u00e7o: Urb. Santa Lucila F-3, Dpto. 101<br \/>\n\ud83d\udcde Telefone: +51 986104390 <\/p>\n<p>Ao reservar uma viagem com a SUMAQ TRAVEL, o viajante declara ter lido e aceitado estes termos e condi\u00e7\u00f5es.<\/p>\n<\/div><\/section><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","_joinchat":[],"footnotes":""},"class_list":["post-2080","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Termos e Condi\u00e7\u00f5es da Sumaq Travel Peru<\/title>\n<meta name=\"description\" content=\"Consulte os termos e condi\u00e7\u00f5es da Sumaq Travel. 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