{"id":1378,"date":"2024-11-07T10:54:10","date_gmt":"2024-11-07T10:54:10","guid":{"rendered":"https:\/\/sumaq.travel\/sumaq-travel\/privacy-policy\/"},"modified":"2025-06-18T14:38:04","modified_gmt":"2025-06-18T14:38:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/sumaq.travel\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-7xn5-0c56be4ef856e997314c260fd535cd3e main_color avia-section-default avia-no-border-styling  avia-builder-el-0  avia-builder-el-no-sibling  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1378'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4tdh-47513fe23f55ce07e349677d0e7a8e12\">\n.flex_column.av-4tdh-47513fe23f55ce07e349677d0e7a8e12{\nwidth:18.4%;\n}\n<\/style>\n<div  class='flex_column av-4tdh-47513fe23f55ce07e349677d0e7a8e12 av_one_fifth  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3dyx-2573b4ae7b816b10eba73c6c579b13be\">\n.flex_column.av-3dyx-2573b4ae7b816b10eba73c6c579b13be{\nwidth:59.2%;\nmargin-left:2%;\npadding:30px 30px 30px 30px;\nbackground-color:#ededed;\n}\n<\/style>\n<div  class='flex_column av-3dyx-2573b4ae7b816b10eba73c6c579b13be av_three_fifth  avia-builder-el-2  el_after_av_one_fifth  avia-builder-el-last  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m7lxunw6-bf369b2042a1d4bece164861e531456b\">\n#top .av-special-heading.av-m7lxunw6-bf369b2042a1d4bece164861e531456b{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-m7lxunw6-bf369b2042a1d4bece164861e531456b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m7lxunw6-bf369b2042a1d4bece164861e531456b .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m7lxunw6-bf369b2042a1d4bece164861e531456b av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-3  el_before_av_textblock  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Privacy Policy of Sumaq Travel<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m7lxy1d1-f9a605789bc8def99c5048ab25fa6022 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2><strong>Privacy Policy \u2013 Sumaq Travel<\/strong><\/h2>\n<p>At Sumaq Travel, we are fully committed to protecting the privacy and security of our clients&#8217; and users&#8217; personal data. Therefore, our Privacy Policy explains clearly how we collect, use, store, and protect your personal information. By trusting our services, you can be assured that we comply with international data protection regulations, including the General Data Protection Regulation (GDPR) of the European Union and the Personal Data Protection Law of Peru (Law No. 29733), among other applicable regulations.<\/p>\n<h4><strong>IDENTITY OF THE DATA CONTROLLER<\/strong><\/h4>\n<p>Sumaq Travel<br \/>\nAddress: Urb. Santa Lucila F-3 Av. Velasco Astete Wanchaq<br \/>\nContact Email: info@sumaq.travel<br \/>\nPhone: +51 986 104 390<\/p>\n<h4>INFORMATION WE COLLECT<\/h4>\n<p>To provide better service, we may collect and process the following categories of personal data:<\/p>\n<p><strong>1. Information provided directly by the user:<br \/>\n<\/strong>Full name, email address, and phone number.<br \/>\nPayment and billing details, when making reservations.<br \/>\nTravel preferences and special requests.<br \/>\nIdentity document or passport details, when necessary to manage travel services.<\/p>\n<p><strong>2. Information collected automatically:<br \/>\nWhen you access our website, we collect data such as:<\/strong><\/p>\n<p>IP address, browser type, and device used.<br \/>\nInformation about navigation and website usage (cookies and similar technologies).<\/p>\n<p><strong>3. Third-party information:<br \/>\nIn some cases, we receive data from trusted sources, such as airlines, hotels, and business partners, always with the user&#8217;s consent.<\/strong><\/p>\n<h4><strong>PURPOSE OF DATA PROCESSING<\/strong><\/h4>\n<p>The processing of personal data at SUMAQ TRAVEL has the following objectives:<\/p>\n<p>The processing of personal data at SUMAQ TRAVEL has the following objectives:<br \/>\nManagement of bookings and provision of tourism services, including payment processing, itinerary coordination, and issuing travel documents.<br \/>\nCustomer service and communication, which involves sending relevant travel information, confirmations, and assistance.<br \/>\nMarketing and promotions, through sending personalized offers, newsletters, and updates about our services.<br \/>\nCompliance with legal and regulatory obligations, such as tax and regulatory requirements.<br \/>\nImprovement of user experience on our website, by analyzing browsing data and the use of cookies.<\/p>\n<h4><strong>Legal Basis for Data Processing<\/strong><\/h4>\n<p>The processing of personal data is based on the following legal grounds:<\/p>\n<p>Execution of a contract: It is essential for the proper provision of the contracted services.<br \/>\nUser consent: Necessary for sending commercial communications and collecting cookies.<br \/>\nCompliance with legal obligations: Applicable when the law requires the retention or processing of certain data.<br \/>\nLegitimate interests: We aim to continuously improve our services and user experience.<\/p>\n<h4><strong>SHARING AND TRANSFER OF DATA<\/strong><\/h4>\n<p>At SUMAQ TRAVEL, we do not sell, rent, or disclose personal data to third parties without consent, except in the following cases:<\/p>\n<p>Tourism service providers, such as hotels, airlines, and local operators, to ensure the proper delivery of services.<br \/>\nSecure payment processors, responsible for managing payments and financial transactions.<br \/>\nGovernment authorities, in compliance with legal and fiscal regulations.<br \/>\nMarketing and analytics companies, to optimize our advertising campaigns (with the user&#8217;s consent).<br \/>\nIf it is necessary to transfer personal data outside of Peru or the European Union, we will implement appropriate security measures to ensure compliance with the GDPR and other international regulations.<\/p>\n<h4><strong>Security and Data Protection<\/strong><\/h4>\n<p>To protect the personal information of our users, we implement various security measures, such as:<\/p>\n<p>Encryption of data in digital transactions.<br \/>\nRestricted access to data only for authorized personnel.<br \/>\nUse of secure servers and protection against cyberattacks.<br \/>\nSecurity protocols for the storage and processing of information.<\/p>\n<h4><strong>Rights of Users<\/strong><\/h4>\n<p>According to data protection laws, users have the following rights:<\/p>\n<p>Access: Obtain confirmation on whether we process your data and access it.<br \/>\nRectification: Request the correction of inaccurate or incomplete data.<br \/>\nErasure (right to be forgotten): Request the deletion of your data when no longer needed.<br \/>\nRestriction of processing: Limit the use of your data under certain circumstances.<br \/>\nObjection: Refuse the processing of your data for marketing purposes.<br \/>\nPortability: Request the transfer of your data to another provider.<br \/>\nTo exercise these rights, users can write to us at info@sumaq.travel with the subject &#8220;Exercise of data protection rights.<\/p>\n<h4><strong>COOKIE POLICY<\/strong><\/h4>\n<p>To curate a seamless digital experience, our website integrates cookies. Your continued navigation implies consent to their use, as detailed in our Cookie Policy\u2014where we clarify their purpose and your control options.<\/p>\n<h4><strong>DATA RETENTION<\/strong><\/h4>\n<p>We retain personal data solely for the period required to achieve the purposes described in this policy, guided by the following principles<\/p>\n<p>Your booking and contract details are retained strictly to meet regulatory requirements.<br \/>\nMarketing preferences remain active until you choose to update them.<br \/>\nBrowsing insights are anonymized after analysis to prioritize your privacy<\/p>\n<h4><strong>CHANGES IN THE PRIVACY POLICY<\/strong><\/h4>\n<p>We reserve the right to update this Privacy Policy as needed. In the event of substantive revisions, users will receive timely communication through our website or direct email notification.<\/p>\n<h4><strong>CONTACT AND INQUIRIES<\/strong><\/h4>\n<p>Our team remains at your disposal for any questions about our Privacy Policy, data processing matters, or to assist you in exercising your rights. Please contact us through<\/p>\n<p>\u2709 Email: info@sumaq.travel<br \/>\n\ud83d\udccd Physical Address: Santa Lucila F-3, Av. Velasco Astete, Wanchaq<br \/>\n\ud83d\udcde Phone: +51 986 104 390<\/p>\n<\/div><\/section><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"content-type":"","_joinchat":[],"footnotes":""},"class_list":["post-1378","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Sumaq Travel Peru Privacy Policy | Secure Data Handling<\/title>\n<meta name=\"description\" content=\"Sumaq Travel Privacy Policy: Secure &amp; Transparent Data Protection | International Compliance\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sumaq.travel\/en\/sumaq-travel\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sumaq Travel Per\u00fa | Luxury Tailored Journeys &amp; Unforgettable Peruvian Experiences\" \/>\n<meta property=\"og:description\" content=\"Discover Peru with Sumaq Travel \u2013 Experts in Exclusive Journeys &amp; Tailored Experiences. 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